FIRST METER initiative
Value customer satisfaction.
Why call it the last mile?
In the industry the customer connection is often called the “last mile“.
Why FIRST METER?
The purpose of our FIRST METER® initiative is to enhance the end customer’s satisfaction by providing reliable and fast broadband and troubleshooting, while, at the same time, deskilling the network’s installation to face the increased shortage of skilled workers.
FIRST METER combines the use of selected FTTH components and concepts, such as Extallation, Centralized PON Testing and the DKT FTTH click-on interface solution, consisting of FTUs and Gateways. Across the whole initiative, we put high value on interoperability, resilience and reliability. This supports the increase in customer satisfaction dramatically, and reduced OPEX for the operator due to the simplified installation and troubleshooting.
The FIRST METER® initiative is to make your network more user-centric and intelligent, while deskilling its installation.
VALUE CUSTOMER SATISFACTION
We believe the “last mile“ should be called the FIRST METER®, because customer satisfaction should be the operator‘s priority.
Increased testability
Full passive optical test of the network
Increased reliability of the installation
Full control of the fiber bend
Interoperable
Increases vendor competition and lowers cost
Deskilling the installation
Use of non-telecom installers
Shorter time in premises
Safer for subscriber and worker
Simplified Installation
Fewer sourcing items
Installation and Upgrade
Allows the subscriber to perform major processes
Clear demarcation between layers
Encourages interoperability
Resilience, reliability
and interoperability
Resilience and reliability
Customers value reliability more than ever!
Provide great service reliability to improve customer satisfaction!
Resilience and reliability
When creating new components and processes, we put high value on resilience and reliability. Thanks to our new FTTH-Battery, people using a corded telephone are able to make emergency calls from their landline, even when electricity supply fails!
The FTTH-Battery is compatible with any DKT Gateway.
Centralized PON Testing
FTTH is the highest technology and future of broadband networks. Nevertheless, network operators report an error rate of up to 30%.
So it came about that we created Centralized PON Testing to ensure customer satisfaction. Enabling low skilled PON activation, simultaneously delivering full fiber condition monitoring and in case of a fault it will be fixed 75 % faster.
The FTTH-Battery is compatible with any DKT Gateway.
Interoperability
We have made it our business to develop solutions that make installation as easy as possible. At the same time, we have set our focus specifically on interoperability, resilience and reliability. With interoperability, we particularly refer to the advantage of our 2-box solution, consisting of Fiber Termination Units (FTUs) and Gateways, to be compatible with all standard third-party OLTs and independent from third-party routers. We value this no-vendor-lock-in-philosophy as an imperative basis for every operator’s future network expansion!
Benefits of our interoperable two-box solution.
Save in OPEX
- No maintenance fee
- No license fee
- No support fee
- Enable end-user activation
Flexible
- Interoperable with different OLT providers
- Independent from third-party routers
- Ability to adapt and customize technical specifications to local requirements
The interoperability, independency and range of variants, combined with an advanced performance have made us a leading provider of cost-optimized and superior gateways since 2001. Additionally, our 2-box solution is designed to enable the end user to activate the connection, which lowers the operator’s costs and increases flexibility and customer satisfaction.
To give you the maximum interoperability and flexibility for current and future network operations, we are happy to adapt and customize our product’s technical specifications to your local requirements.
“Have we aroused your interest?”
Do not hesitate to contact us
for more information.
Our FTTH concepts and components enables further workflows, which we were happy to talk with you about!