Is the Home Network an operator’s responsibility?

Where does the operator responsibility end? The question has been asked many times. The official answer is quite easy; The demarcation point in the home, is as far as most operators where the operator will guarantee quality of the service. But what does the customer think? Is he happy with the fact, that the service quality is perfect at the demarcation point, if it is not perfect where he uses the service?

Read more about the business case for operators taking responsibility of the home network.